How do I connect my Spotify, Pandora, Amazon Music or iHeartRadio accounts to Portal?

This article applies to Portal

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You can connect and play music through several streaming services on your Portal, including Spotify, Pandora and iHeartRadio. App availability differs based on the location where you use Portal. See for more information.

Depending on your location, you can play or control music from Spotify, Pandora or iHeartRadio using “Hey Portal,” "Hey Facebook," voice commands (example: “Hey Portal, play [song title]”) or use Alexa voice commands to play music from Amazon Music.

You can set Portal voice assistant to respond to “Hey Facebook” or “Hey Portal.” Learn how to change your voice assistant settings. “Hey Portal” and "Hey Facebook" availability varies. Learn more about “Hey Portal” and "Hey Facebook" availability.


To use Spotify, select Spotify from Home on your Portal. A Spotify Premium account isn't required to use Spotify on Portal.

To connect your Spotify Premium account:

  1. From Apps, tap Spotify.
  2. Tap Connect Spotify.
  3. Follow the on-screen instructions to connect your Spotify account.


To connect a Pandora account, you can use a Pandora, Pandora Plus, or Pandora Premium account. Pandora is only currently available if you use Portal in the US.

To connect Pandora:

  1. From Apps, tap Pandora.
  2. Tap Connect Pandora.
  3. Follow the on-screen instructions to connect your Pandora account.

Amazon Music

Over the next few months, we are updating your Portal’s home screen and settings. Some steps will be different if your Portal has the new home screen.

To use Amazon Music, you must connect an Amazon Alexa account to your Portal. Once connected, you can use your voice to play music using voice commands like:

  • “Alexa, play [artist name].”
  • “Alexa, play [music genre].”
  • “Alexa, play [song title].”

To connect Alexa:

  1. From Apps, tap Settings .
  2. Tap Assistants.
  3. Tap Amazon Alexa and follow the on-screen instructions to log in with your Amazon account.
  4. Tap Continue.
  5. Tap Done.


To use iHeartRadio, select iHeartRadio from Home on your Portal. An iHeartRadio account isn't required to use iHeartRadio on Portal. iHeartRadio is only currently available if you're using Portal in the US.

  • You can disconnect your third-party accounts from Portal by tapping Disconnect next to the account from the Accounts section of the Settings menu.
  • If an account that was connected to Spotify or Pandora is removed from your Portal, the third party service will be disconnected from the device.

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Last updated August 24, 2021
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