Portal Audio and Video Calling Privacy

This article applies to Portaland Portal TV

When you use Portal to make an audio or video call, Facebook does not listen to, view, or keep what you say or what your camera captures on the call. Some in-call features may capture portions of your call when you use them during calls.

For example:

  • If you use “Hey Portal” during a call, depending on your settings, we capture your voice interaction to respond to your request and improve Assistant. Learn more about how we process voice interactions.
  • When a room creator broadcasts a room using Facebook Live, it is shared to Facebook and people outside the room may see what’s happening in the room. We may collect and review audio and video from the room’s broadcast to make sure they follow our Community Standards.
  • When you take a photo during a Messenger call, we save the photo from your call to your albums. Learn how to take a photo during a Messenger call.

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Last updated December 6, 2021
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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid January 3, 2022 (12:00am PT) – January 30, 2022 (11:59pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Offer may only be combined with other offers, discounts, bundles, or coupons currently available at portal.facebook.com. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice.

**Offer valid January 3, 2022 (12:00am PT) – January 30, 2022 (11:59pm PT). Valid on qualifying purchases at portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Both products must be purchased in the same transaction to qualify. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Offer may only be combined with other offers, discounts, bundles, or coupons currently available at portal.facebook.com. Limit one (1) discount per transaction. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice.

Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on portal.facebook.com are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

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