Can other people using my Portal see and access my voice interactions and settings?

This article applies to Portaland Portal TV

Beginning in December, we will no longer be offering "Hey Facebook" as a wake word for Portal. Please use "Hey Portal" to interact with voice commands.

When you add other Portal profiles to Portal, anyone with a Portal profile will be able to see, hear and delete your voice interactions stored in the Portal activity log. They can also change Assistant settings, including the voice interaction storage setting. If you or another profile on your account turns off voice interaction storage, no voice interactions will be stored for anyone who uses Portal voice commands. If you or another profile on your account turns on voice interaction storage, all Portal voice interactions will be stored.

If you or another profile on your account is removed from Portal, that person will no longer be able to perform these actions. Learn more about how to add profiles to Portal.

You can set Portal voice assistant to respond to “Hey Facebook” or “Hey Portal.” Learn how to change your voice assistant settings. “Hey Portal” and "Hey Facebook" availability varies. Learn more about “Hey Portal” and "Hey Facebook" availability.

Note: If your Portal is connected only to your WhatsApp account (and not to a Facebook account) or your voice interaction occurs during a WhatsApp call, your “Hey Portal” and "Hey Facebook" voice interactions are not stored or accessible.

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Last updated November 10, 2021
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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 30, 2021 (12:00 am PT) – January 2, 2022 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at http://portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on portal.facebook.com are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

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