How do you use my 'Hey Portal' voice interactions?

This article applies to Portaland Portal TV

“Hey Portal” voice interactions are used in a few different ways. Primarily, they are used to process and carry out your voice command. When you say “Hey Portal,” your voice command is sent to Facebook’s servers in real-time to process and respond to your request unless the wake word is detected during a WhatsApp call. We use stored “Hey Portal” voice interactions to help make our voice services get smarter, more accurate and better for everyone.

We use stored “Hey Portal” voice interactions to help make our voice services get smarter, more accurate and better for everyone. We use a combination of human review and machine processes to troubleshoot and train our speech recognition systems. Lastly, we use “Hey Portal” voice commands to promote safety and integrity, and to help keep people safe on and off Facebook products. You can learn more about this in the Facebook Data Policy.

“Hey Portal” availability varies. Learn more about “Hey Portal” availability.

Note: If your Portal is connected only to your WhatsApp account (and not to a Facebook account) or your voice interaction occurs during a WhatsApp call, your “Hey Portal” voice interactions are not stored or accessible.

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Last updated August 28, 2020
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“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.

©2020 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.