How do I connect or disconnect Alexa on my Portal TV?

This article applies to Portal TV  

See Portal article  

To use Alexa on your Portal, you must connect an Amazon Alexa account to your Portal. You can connect to Alexa during the setup of your Portal, or from Settings.

To connect Alexa:

  1. From Home on your Portal TV, select Settings .
  2. Select Accounts.
  3. Select Amazon Alexa and follow the on-screen instructions to log in with your Amazon account or to disconnect Alexa.
  4. Select Continue.
  5. Select Done.

To deregister Alexa:

  1. From Home on your Portal TV, select Settings .
  2. Select Accounts.
  3. Select Amazon Alexa.
  4. Select Device Options.
  5. Select Deregister.
  6. Select YES.

Learn more about using voice interactions on your Portal TV.

Notes:
  • The Alexa account connected to Portal isn't linked to a particular Portal account. If one of multiple Portal accounts is removed from your Portal, the Alexa app will remain connected on the device.
  • You can also disconnect Alexa by using the Alexa app. Visit the Alexa website to learn more.

Over the next few months we are updating how your Portal’s home screen looks. Learn more about the new home screen.


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Last updated March 30, 2021
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