Who can I call or receive calls from on Portal?

This article applies to:Portal (Gen 1), Portal+, Portal Mini, Portal TV, Portal

Making calls on Portal:

On Portal, you can call the Facebook friends, Messenger connections and WhatsApp contacts of any accounts linked to your Portal. While Portal is only sold in selected countries, you can use your Portal to call friends located in any country where the Messenger app or WhatsApp are supported.

Receiving calls on Portal:

Currently, Portal calls can only be received from other Portal devices, from WhatsApp on mobile devices, from the Messenger app on mobile devices or tablets, from messenger.com or from facebook.com. Portal can't be called from Messenger Kids accounts or the Messenger Lite app.

Your Portal contacts:

Your Portal contacts are the Facebook friends, Messenger connections and WhatsApp contacts of all accounts linked to your Portal. If you share a Portal with others, all accounts that have been linked to your Portal will share contacts on Portal. Anyone who shares your Portal will have access to the contacts on the device and will be able to make and answer calls.

Viewing your Portal contacts:

From Home on your Portal, tap Contacts. From there, you can browse by Suggested contacts, Recent contacts or contacts by account type.


Was this article helpful?

Last updated 1 July 2020
Share
Copy Link


Looking for something else?


Receive emails from Facebook about Portal and other Facebook hardware products.

“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless Internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Represents savings off regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.

©2020 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.