This article applies to Portal TV
Before you begin, learn what you need to set up your Portal TV. If you would like to use screen reader to set up your Portal, learn more about setting up your Portal TV using screen reader.
Your Portal TV may be mounted on top of your TV or placed on a flat surface underneath. Avoid placing your Portal TV directly on top of a speaker, too close to a speaker, directly on top of a sound bar or too close to a sound bar.
Your Portal TV is equipped with Dolby Atmos® sound, which requires Dolby Atmos® encoded streaming content and a compatible audio system to use.
Your Portal remote may require updating. This can take up to five minutes, depending on your connection. Make sure that you don't press any buttons or remove the batteries while the update is happening.
Learn more about what to do if you're having trouble with your Portal TV remote.
Language selection will affect "Hey Portal" and other functionality.
"Hey Portal" availability varies. Learn more about "Hey Portal" availability.
Follow the on-screen instructions to continue the setup process.
To finish setting up your Portal TV, follow the remaining on-screen instructions to complete setup. You can do things such as add favourite contacts, see how Smart Camera works, display your Facebook photos, connect Alexa to your Portal TV and learn more about using Portal TV.
"Hey Portal" and other functions are affected by language selection. Some features, including "Hey Portal", Facebook Watch, Facebook Gaming, Facebook Live and display settings aren't available when you set up your Portal with WhatsApp only or when a WhatsApp-only login exists on a shared device. See portal.facebook.com/usage for more information.
“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless Internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.
*Offer valid from 19/1/21 (16:00 PST) to 16/2/21 (15:59 PST), or while supplies last. Limited to four devices per transaction. Valid on qualifying purchases at portal.facebook.com. Subject to availability, quantities are limited. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles or coupons. Savings automatically applied at checkout. Facebook Technologies Ireland Limited reserves the right to cancel or modify this offer at any time without notice.
†Extended festive season return period: Products ordered between 16 November 2020 and 1 January 2021 on portal.facebook.com are eligible for return up until 31 January 2021. Return requests must be completed by end of day on 31 January 2021 (local time) to be eligible. All other Terms and Conditions of our Standard Return Terms apply.
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