How do I use voice interactions with my Portal?

This article applies to Portaland Portal TV

Beginning in December, we will no longer be offering "Hey Facebook" as a wake word for Portal. Please use "Hey Portal" to interact with voice commands.

"Hey Portal", "Hey Facebook" and Alexa are built into your Portal for hands-free control. In order to enable Alexa on your Portal, one of the accounts linked to your device must sign in to their Amazon account.

"Hey Portal" availability varies. Learn more about "Hey Portal" availability.

You can use "Hey Portal" and "Hey Facebook" to control things such as:

  • Calling.
  • Weather.
  • Time.
  • Brightness control.
  • Video control.
  • Using camera effects.
  • Social features.

You can use Alexa to control things such as:

  • Playing music through music services connected to your Amazon account.
  • Settings alarms or timers.
  • Shopping and creating to-do lists.
  • Some Alexa-supported features, such as controlling smart home devices.

For example,

  • Set an alarm by saying, "Alexa, set an alarm."
  • Start a video call by saying, "Hey Portal, call [contact name]" or "Hey Portal, call [relationship name]."
  • Hear the local weather, birthdays, events and news by saying, "Hey Portal, good morning."
Notes:

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Last updated 12 November 2021
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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless Internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 30, 2021 (8:00 pm PT) – December 7, 2021 (3:59 pm PT). Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Excludes all Portal accessories. Cannot be combined with any other offers, discounts, or coupons. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.

Extended festive season return period: Products ordered from 15 November 2021 until 2 January 2022 on portal.facebook.com are eligible to be returned within sixty (60) days from the date of your receipt of the products. Return requests must be completed by end of day on 31 January 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

©2021 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.