This article applies to Portal
You can use RouteThis Helps, an app for your iOS and Android phone or tablet, to help diagnose your Wi-Fi issues.
If you still can't connect to the Wi-Fi, please contact customer support at portal.facebook.com/help. In the top right-hand corner of the RouteThis Helps app, find your key and include the code in your email, chat or call request.
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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless Internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.
*Portal, Portal TV, Portal Go and Portal+ sale: Offer valid from 14/11/2021 (16:00 PT) until 30/11/2021 (15:59 PT). Limited to four devices per transaction. Valid on qualifying purchases at portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rain checks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles or vouchers; provided, however, a valid discount code received through the Portal Referral programme may be combined with this offer pursuant to the programme's terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice.
† Extended festive season return period: Products ordered from 15 November 2021 until 2 January 2022 on portal.facebook.com are eligible to be returned within sixty (60) days from the date of your receipt of the products. Return requests must be completed by end of day on 31 January 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.
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