How do I connect my WhatsApp account to my Portal TV?

This article applies to Portal TV  

See Portal article  

To set up your Portal TV with a WhatsApp account:

Learn how to set up your Portal TV using a WhatsApp account. Some features, including “Hey Portal,” "Hey Facebook," Facebook Watch, Facebook Gaming and Facebook Live aren't available when you set up your Portal with WhatsApp only or when a WhatsApp-only login exists on a shared device.

To connect your WhatsApp account to your Portal TV:

  1. From Home, select Settings .
  2. Select Accounts.
  3. Select [Your name].
  4. Select Connect WhatsApp. You may be asked to confirm your login to make changes.
  5. Select the box next to By checking, you agree to receive messages from Portal on WhatsApp, then select Continue.
  6. Read about how your WhatsApp info is managed on Portal, then select Next.
  7. Follow the on-screen instructions. Make sure you have the latest version of WhatsApp downloaded to your mobile device.
Note: Some features, including "Hey Portal" and "Hey Facebook" are not available when you log in with WhatsApp or when a WhatsApp login exists on a shared device.

Was this article helpful?

Last updated March 30, 2021
Share
Copy Link


Looking for something else?


Get emails from Facebook about Portal and other Facebook hardware products.

Sign Me Up

Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 30, 2021 (12:00 am PT) – January 2, 2022 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at http://portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons; provided, however, a valid discount code received through the Portal Referral Program may be combined with this offer pursuant to the Program's terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on portal.facebook.com are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

©2021 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.