How long do you keep my “Hey Portal” voice interactions?

This article applies to Portaland Portal TV

Stored “Hey Portal” voice interactions are kept on Facebook servers for up to 3 years. We delete “false wakes” within 90 days of detection. When we delete voice interactions, they will no longer appear in your Portal Settings or Facebook Activity Log and will be deleted from our systems and no longer used as part of our human review or machine processes.

You can delete your “Hey Portal” voice interactions in Portal Settings or your Facebook Activity Log. Alternatively, you can turn off storage of your “Hey Portal” voice interactions in Portal Settings.

“Hey Portal” availability varies. Learn more about “Hey Portal” availability.

Note: If your Portal is connected only to your WhatsApp account (and not to a Facebook account) or your voice interaction occurs during a WhatsApp call, your “Hey Portal” voice interactions are not stored or accessible.

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Last updated August 28, 2020
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“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

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