How do I use household mode on Portal?

This article applies to Portal

With household mode you can limit which contacts and apps people in your home can access on Portal. Contacts and apps you add to household mode can be accessed without a passcode. All other contacts and most apps will require a passcode.

Once you turn on household mode, household contacts can be accessed by anyone in your home. Anyone with a Portal profile can turn on and manage household mode. When household mode is turned on, you will see (icon) on your home and app screens.

To turn on household mode:

  1. From Apps, tap Settings.
  2. Tap Privacy and Access.
  3. Toggle next to Household Mode to turn household mode on and off.

Household Contacts

Household contacts can be accessed by anyone in your home.

To make a contact a household contact:

  1. From Apps, tap Settings.
  2. Tap Privacy and Access.
  3. Tap Household Contacts, then tap Add Household Contacts.
  4. Tap next to the contacts you want to add, then tap Add.

Contacts you add can be called by anyone in your home. Calls will appear from your account. The call will also be listed in that person’s Your Facebook Information tools.

You will need to enter your passcode or choose your profile to make a call to a contact that is not a household contact.

When Portal is in Household Mode, any Rooms that people with profiles have been invited to will show on Portal’s home screen, you will need to enter your passcode or choose your profile before joining the Room.

Household Apps

When you turn on household mode anyone in your home can access household apps.

To add apps to household mode:

  1. From Apps, tap Settings.
  2. Tap Privacy and Access.
  3. Tap Household Apps.
  4. Tap next to the apps you want to allow others to access without a passcode.

If you tap next to Download Apps, anyone in your home can download an app. When someone downloads a new app to your Portal, update your household apps in settings to add it to household mode.

  • People without profiles will also be able to view and change certain settings on the Portal when Household Mode is turned on.
  • Users with profiles will be responsible for what other users do on the Portal as set out in the Supplemental Portal Terms of Service.

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Last updated October 12, 2021
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