How do I add or remove contacts from my Portal?

This article applies to Portal

Your Portal contacts are the Facebook friends, Messenger connections and WhatsApp contacts of all accounts linked to your Portal.

Adding or removing a Facebook account or WhatsApp account to your Portal will add or remove the contacts associated with that account.

If you want to keep your Messenger connections or WhatsApp contacts, but hide them from your Portal you can hide the contact.

To add or remove contacts:

  1. Open your Facebook or WhatsApp account on your phone or computer.
  2. Add or remove a friend or contact to your Facebook or WhatsApp account.
  3. Your friend or contact will show up on your Portal.

To hide a contact:

  1. From your Apps, tap your Contacts app.
  2. Tap the contact you would like to hide.
  3. Tap More .
  4. Tap Hide Contact.
  5. Tap Hide.

Unhide a contact:

  1. From your Apps, tap your Settings app.
  2. Tap Profiles, then tap [Your Name].
  3. Tap Hidden Messenger Contacts or Hidden WhatsApp Contacts.
  4. Tap the contact you would like to unhide.

Blocking someone on Facebook, Messenger or WhatsApp will mean they can't call you or be called from Portal and they will be removed as a contact from your Portal.


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Last updated September 30, 2021
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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid September 21, 2021 (9:00 AM PST) – October 31, 2021 (8:59 PM PST). Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Excludes all Portal accessories. Cannot be combined with any other offers, discounts, or coupons. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.

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