How do I use my Portal’s new home screen?

This article applies to Portal

Watch this video to see basic tips for your new home screen.

When your Portal is idle it will display photos. To start using your Portal, tap your touch screen to access apps, make calls and explore tips.

View your apps

  • Tap your Apps to view all your Portal apps.

Learn how to manage your Portal apps.

Make a call

Recent and favorite contacts will display on your home screen.

  • Tap your home screen to view your recent and favorite contacts in the top right corner.
  • Swipe right and left to scroll through your recent and favorite contacts.
  • Tap to see more contacts.

Manage your tip and recommendation cards

  • Tap your home screen to view tip and recommendation cards.
  • Swipe up to see more cards.
  • Swipe right to remove the tip or recommendation card from your screen. Your last tip or recommendation card can’t be removed.

Access controls

  • Swipe up from the bottom of your screen to adjust brightness and volume, turn Bluetooth on and off, and access more controls.

Switch accounts

  • Tap the profile picture in the top left corner.

Return to home screen

  • Tap at the top of your screen.

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Last updated July 14, 2021
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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 18, 2021 (9:00 pm PT) – November 29, 2021 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons; provided, however, a valid discount code received through the Portal Referral Program may be combined with this offer pursuant to the Program’s terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

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