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How do I set up a passcode for my Portal?

This article applies to:Portal+, Portal (Gen 1), Portal, Portal Mini

You can set a 4-12 digit passcode to keep your screen locked when it's not in use. The passcode will be required to return to Home from Superframe, but you can still use voice commands to make and receive calls.

While your Portal is locked, you won't be able to add additional contacts to a call.

To set your Portal passcode:

  1. From Home on your Portal, Tap Settings.
  2. Tap the Privacy tab and then tap Passcode.
  3. Enter the 4-12 digit passcode for your device and tap the Checkmark.
  4. Re-enter your 4-12 digit passcode and tap the Checkmark to confirm your passcode.

To change your Portal passcode:

  1. From Home on your Portal, Tap Settings.
  2. Tap the Privacy tab and then tap Change Passcode.
  3. Select who's making changes and log in with your Facebook account.
  4. Enter your old passcode and tap the Checkmark.
  5. Enter your new passcode, reenter the new passcode, and then tap the Checkmark to confirm your new passcode.
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Last updated October 14, 2019
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Each Portal provides similar software and features. Portal TV allows you to make video calls through your TV screen. The other Portals come with screens of different sizes and can be placed anywhere in your home.

Where is Portal available?

Portal is only sold in select countries.

How does calling work on Portal?

With Portal, you can make and receive calls to and from your Facebook friends, Messenger connections and WhatsApp contacts.

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