How do I control the camera during a call on Portal?

This article applies to:Portal (Gen 1), Portal+, Portal, Portal Mini

During a call you can move around the room and talk freely while Portal's Smart Camera and Smart Sound adjust to keep you audible and in the frame. You can also manually adjust the zoom and focus of your camera using gestures on your Portal's touchscreen.

To enter Manual Mode you can:

  • In self view, use a pinch gesture to zoom in or out.
  • In self view, use a drag gesture to change the area of focus.

To turn off Manual Mode:

  • On the bottom right corner of your Portal screen, tap .

To have your camera focus on one individual (Spotlight) during a call:

  • Tap the person's face in your self view.
  • When you see a yellow frame around their face, tap their face again.

To turn off Spotlight during a call:

  • In self view, double-tap the face of the person who is in Spotlight.

Note: If the person you're calling is also on a Portal device, you can adjust the focus of each other's cameras by using the same gestures in your self view.

Due to a higher than normal volume of contacts, our support options may be limited. We appreciate your patience during this time.

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Last updated April 9, 2020
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