This article applies to:Portal (Gen 1), Portal+, Portal, Portal Mini
Before setting up your Portal, make sure to review our health and safety guidelines. To set up your Portal, you'll need a Facebook or WhatsApp account. If you're having trouble using your Portal's touchscreen during setup, learn more about turning off accessibility options.
Assemble your Portal:
Select your language and connect to Wi-Fi:
Once your Portal is plugged in, follow the on-screen instructions to begin setup.
Give your Portal a name and log in with Facebook or WhatsApp:
Follow the on-screen instructions to continue setup.
Once you have finished connecting an account, follow the remaining on-screen instructions to complete setup. You can do things like connect your Portal to music accounts,set up Amazon Alexa, display your photos and learn more about using Portal.
“Hey Portal” and other functionality is affected by language selection. Some features, including “Hey Portal,” Facebook Watch, Facebook Gaming, Facebook Live and Superframe customization aren't available when you set up your Portal with WhatsApp only or when a WhatsApp-only login exists on a shared device. See portal.facebook.com/usage for more information.
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Screen images simulated. User experience may vary.
*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Void where prohibited.