This article applies to Portal
Before setting up your Portal, make sure to review our health and safety guidelines. To set up your Portal, you'll need a Facebook or WhatsApp account.
If you would like to use screen reader to set up your Portal, learn more about setting up your Portal using screen reader. If you're having trouble using your Portal's touchscreen during setup, learn more about turning off accessibility options.
Once your Portal is plugged in, follow the on-screen instructions to begin setup.
If you have trouble connecting to the Wi-Fi, learn how to check your signal.
Follow the on-screen instructions to continue setup.
Once you have finished connecting an account, follow the remaining on-screen instructions to complete setup. You can do things like connect your Portal to music accounts, set up Amazon Alexa, display your photos and learn more about using Portal.
“Hey Portal” and other functionality is affected by language selection. Learn more about “Hey Portal” availability. Some features, including Facebook Watch, Facebook Gaming, Facebook Live and display settings aren't available when you set up your Portal with WhatsApp only or when a WhatsApp-only login exists on a shared device. See portal.facebook.com/usage for more information.
Get emails from Facebook about Portal and other Facebook hardware products.
“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.
*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.
†Extended Holiday Return Period: Products ordered November 16, 2020 through January 1, 2021 on portal.facebook.com are eligible to be returned through January 31, 2021. Return requests must be completed by end of day January 31, 2021 (local time) to be eligible. All other terms and conditions of our standard return terms apply.
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