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How do I make group calls on my Portal?

This article applies to Portal

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You can make group calls on your Portal using your Portal contacts, Messenger Rooms, and other apps. Other call participants do not need a Portal to join the call.

When you make a call from your Portal contacts, you can't have both Messeger and WhatsApp users on the same call.

Group calls with Messenger connections:

With Portal, you can add up to 7 Messenger connections to a call for a total of 8 people, including yourself. You or other connections on your call can add any Facebook friends or Messenger connections to your call.

Group calls with WhatsApp contacts:

A total of 4 participants can be on a group call. However, if a call is started from WhatsApp on an Android phone or iPhone, you can have a total of 8 participants, including yourself. You or other contacts on your call can add any WhatsApp contacts to your call. In order to call any WhatsApp contact from your Portal, the contact must have WhatsApp open or in standby mode on their mobile phone.

To make a group call on your Portal:

  1. Start a call with one of the contacts you’d like to join the group call.
  2. During the call, tap the screen to view the menu.
  3. Tap .

  4. Tap the person or people you'd like to add to your call.

  5. When the person you're adding to the call answers, they will join the group call.


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Last updated December 30, 2020
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