How do I make group calls on my Portal?

This article applies to:Portal+, Portal (Gen 1), Portal Mini, Portal

Group calls with Messenger connections:

With Portal, you can add up to 7 Messenger connections to a call for a total of 8 people, including yourself. You or other connections on your call can add any Facebook friends or Messenger connections to your call. You can’t have both Messenger and WhatsApp users on the same call.

Group calls with WhatsApp contacts:

With Portal, you can add up to 3 WhatsApp contacts to a call for a total of 4 people, including yourself. You or other contacts on your call can add any WhatsApp contacts to your call. In order to call any WhatsApp contact from your Portal, the contact must have WhatsApp open or in standby mode on their mobile phone.

You can’t have both Messenger and WhatsApp users on the same call.

To make a group call on your Portal:

  1. Start a call with one of the contacts you’d like to join the group call.
  2. During the call, tap the screen to view the menu.
  3. Tap
  4. Tap the person or people you'd like to add to your call.
  5. When the person you're adding to the call answers, they will join the group call.

Due to a higher than normal volume of contacts, our support options may be limited. We appreciate your patience during this time.


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Last updated April 9, 2020
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