How do I use my Portal TV remote?

This article applies to Portal TV  

Your Portal TV remote allows you to Select, navigate, go Home, go back, play, pause, “sleep,” “wake,” control the volume and control voice input.

Using your Portal TV remote:

  • Press the center button to Select.
  • Press up, down, right or left around the Select button to navigate.
  • Press to go back. The back button can also bring up additional functions during a call.
  • Press to go Home.
  • Press to play or pause.
  • Press for voice input, where available. Language selection will affect “Hey Portal,” "Hey Facebook" and other functionality. See portal.facebook.com/usage for more information.
  • Press to put your Portal TV in “sleep” mode or to “wake” your Portal TV. This will also turn the connected TV on or off if you have HDMI-CEC enabled.
  • Press to control the volume.

Learn what to do if you’re having trouble with your Portal TV remote.

Note:
  • If your Portal TV is connected to your TV, the volume buttons on your Portal TV remote will control the TV volume only.
  • If your Portal TV is connected to your audio/video receiver (AV/R), the volume buttons on your Portal TV remote will control the AV/R volume only.

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Last updated February 25, 2021
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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 30, 2021 (12:00 am PT) – January 2, 2022 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at http://portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons; provided, however, a valid discount code received through the Portal Referral Program may be combined with this offer pursuant to the Program's terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

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