Over the next few months we are updating how your Portal’s home screen looks. Learn more about the new home screen.

How do I use my Portal TV remote?

This article applies to Portal TV  

Your Portal TV remote allows you to Select, navigate, go Home, go back, play, pause, “sleep,” “wake,” control the volume and control voice input.

Using your Portal TV remote:

  • Press the center button to Select.
  • Press up, down, right or left around the Select button to navigate.
  • Press to go back. The back button can also bring up additional functions during a call.
  • Press to go Home.
  • Press to play or pause.
  • Press for voice input, where available. Language selection will affect “Hey Portal,” "Hey Facebook" and other functionality. See portal.facebook.com/usage for more information.
  • Press to put your Portal TV in “sleep” mode or to “wake” your Portal TV. This will also turn the connected TV on or off if you have HDMI-CEC enabled.
  • Press to control the volume.

Learn what to do if you’re having trouble with your Portal TV remote.

Note:
  • If your Portal TV is connected to your TV, the volume buttons on your Portal TV remote will control the TV volume only.
  • If your Portal TV is connected to your audio/video receiver (AV/R), the volume buttons on your Portal TV remote will control the AV/R volume only.

Was this article helpful?

Last updated February 25, 2021
Share
Copy Link


Looking for something else?


Get emails from Facebook about Portal and other Facebook hardware products.

“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Portal and Portal TV Sale: Offer valid 5/27/21 (9:00 pm PST) – 6/26/21 (11:59 pm PST). Limit 4 devices per transaction. Valid on qualifying purchases at portal.facebook.com. Subject to availability, quantities are limited. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash. Cannot be combined with other offers, discounts, bundles, or coupons. Savings automatically applied at checkout. Facebook Technologies, LLC reserves the right to cancel or modify this offer at any time without notice. Void where prohibited.

©2021 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.