Over the next few months we are updating how your Portal’s home screen looks. Learn more about the new home screen.

How can I share feedback on my experience with Portal TV?

This article applies to Portal TV  

See Portal article  

To give feedback on Portal TV:

  1. From Home on your Portal TV, select Settings.
  2. Select Help.
  3. Select Give Feedback on Portal.
  4. Select the category that applies to your feedback, then use the on-screen keyboard to type your feedback. To hide the on-screen keyboard, press Up until you see the menu options.
  5. Select Send to submit your feedback.
Note: We use your feedback to help us learn when something’s not right. Information from your Portal TV may be sent along with your feedback, including data about your device usage, analytics from Portal TV’s Smart Camera and Smart Sound features, and small fragments of audio and video content (typically less than 1 second in length).

Was this article helpful?

Last updated March 30, 2021
Copy Link

Looking for something else?

Get emails from Facebook about Portal and other Facebook hardware products.

“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Portal and Portal TV Sale: Offer valid 5/27/21 (9:00 pm PST) – 6/26/21 (11:59 pm PST). Limit 4 devices per transaction. Valid on qualifying purchases at portal.facebook.com. Subject to availability, quantities are limited. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash. Cannot be combined with other offers, discounts, bundles, or coupons. Savings automatically applied at checkout. Facebook Technologies, LLC reserves the right to cancel or modify this offer at any time without notice. Void where prohibited.

©2021 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.