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How do I add or remove photos from Superframe on my Portal?

This article applies to:Portal (Gen 1), Portal+, Portal, Portal Mini

You can select which Facebook photos you'd like to add to Superframe. You can also remove or hide photos at any time.

To add or remove Facebook photos from Superframe:

  1. From Home on your Portal, tap Settings.
  2. Tap Superframe .
  3. Tap Photos.
  4. Tap next to any albums you'd like to add to or remove from Superframe.

To hide Facebook photos from Superframe:

  1. When Superframe is displayed on your Portal, tap next to your name.
  2. Tap Hide This Photo.

To unhide Facebook photos from Superframe:

  1. From Home on your Portal, tap Settings.
  2. Tap the Superframe tab.
  3. Tap Hidden Photos. You may need to confirm your login to make changes.
  4. Tap the photo you'd like to unhide.
  5. Tap Recover.
  6. Tap Show.

If you remove a photo from Facebook that was previously visible on Superframe, it will no longer appear on Portal.

Due to a higher than normal volume of contacts, our support options may be limited. We appreciate your patience during this time.

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Last updated March 20, 2020
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