This article applies to:Portal+, Portal (Gen 1), Portal, Portal Mini
If your Portal's touch screen isn't working as expected during setup, accessibility options may have been turned on by mistake. If you're seeing a green rectangle on your Portal's screen or Portal is reading text out loud to you during setup, accessibility options have been turned on.
To turn accessibility options off during setup:
To use your Portal with accessibility options turned on:
If accessibility options aren't turned on, try unplugging your Portal and plugging it back in again. If you continue to experience issues with your Portal's touch screen, please contact Portal Support at portal.facebook.com/help for assistance.
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Screen images simulated. User experience may vary.
*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Void where prohibited.
**$30 off Offer valid 1/30/20 through 2/17/20 on qualifying purchases at portal.facebook.com. Portal TV excluded from $30 off Offer. Limit 4 devices per transaction. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Subject to availability, quantities are limited. Savings automatically applied at checkout. Void where prohibited. Represents savings off of regular, non-promotional prices.
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