Over the next few months we are updating how your Portal’s home screen looks. Learn more about the new home screen.

How do I find my serial number for my Portal TV?

This article applies to Portal TV  

See Portal article  

You can find your serial number on the bottom of your Portal TV's packaging, on your account page, or in your settings.

To find your serial number in your settings:

  1. From Home on your Portal TV, select Settings .
  2. Select About.
  3. Below Serial Number, you will find your device's serial number.

To find your serial number on your account page:

  1. Go to your account page.
  2. Below Connected Devices, tap Device Details for your Portal.

Was this article helpful?

Last updated April 2, 2021
Share
Copy Link


Looking for something else?


Get emails from Facebook about Portal and other Facebook hardware products.

“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Portal and Portal TV Sale: Offer valid 5/27/21 (9:00 pm PST) – 6/26/21 (11:59 pm PST). Limit 4 devices per transaction. Valid on qualifying purchases at portal.facebook.com. Subject to availability, quantities are limited. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash. Cannot be combined with other offers, discounts, bundles, or coupons. Savings automatically applied at checkout. Facebook Technologies, LLC reserves the right to cancel or modify this offer at any time without notice. Void where prohibited.

©2021 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.