How can I share feedback with my experience with Portal?

This article applies to:Portal+, Portal (Gen 1), Portal Mini, Portal

If you'd like to submit feature or functionality requests, you can use our Portal Uservoice channel. The Portal Uservoice channel allows other Portal users to upvote submitted ideas for our team to review.

If you've discovered broken features or bugs while on Portal, you can use the feedback tool from the Help section of your Portal Settings menu to submit them to our team.

To use the on-device feedback tool:

  1. From Home on your Portal, tap Settings.
  2. Tap Help.
  3. Tap Give Feedback on Portal.
  4. Tap the category that applies to your feedback, then use the on-screen keyboard to type your feedback.
  5. Tap Send to submit your feedback.

Note: We don't respond to feedback you've submitted personally. If you have an issue with your Portal that requires assistance, please contact Portal Support at portal.facebook.com/help for assistance.


Was this article helpful?

Last updated June 24, 2020
Share
Copy Link


Looking for something else?


Get emails from Facebook about Portal and other Facebook hardware products.

“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.

©2020 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.