How do I add my WhatsApp account to my Portal?

This article applies to:Portal Mini, Portal (Gen 1), Portal+, Portal

To set up your Portal with a WhatsApp account:

Learn how to set up your Portal using a WhatsApp account. Some features, including “Hey Portal,” Facebook Watch, Facebook Gaming and Facebook Live aren't available when you set up your Portal with WhatsApp only or when a WhatsApp-only login exists on a shared device.

To connect your WhatsApp account to your Portal:

  1. From Home, tap Settings.
  2. Tap Accounts.
  3. Tap [Your name].
  4. Tap Connect WhatsApp. You may be asked to confirm your login to make changes.
  5. Tap the box next to By checking, you agree to receive messages from Portal on WhatsApp, then tap Continue.
  6. Tap Next and follow the on-screen instructions.
  7. Tap Done.
Note: Some features, including "Hey Portal," are not available when you log in with WhatsApp or when a WhatsApp login exists on a shared device.

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Last updated June 25, 2020
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“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

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