This article applies to:Portal TV
With Portal TV, you can make and receive calls to and from your Facebook friends and WhatsApp contacts. You can't call Messenger connections that don't have Facebook accounts.
Currently, Portal TV calls can only be received on Portal devices, on the Messenger app on mobile phones or tablets, on messenger.com or facebook.com, or on WhatsApp on mobile phones. Calling on messenger.com or facebook.com is only available using the browsers Chrome or Opera. In order to call a WhatsApp contact from your Portal TV, the contact must have WhatsApp open or in standby mode on their mobile phone.
You can also use voice commands to make a call by saying: “Hey Portal, call [contact name].” For example, “Hey Portal, call John Doe.”
Currently, “Hey Portal” is only available in English (US/Canada), and will be disabled if you select any language other than English (US/Canada) as your preferred language on your Portal. You can still make calls on your Portal using the touch screen, and we're hard at work to add “Hey Portal” functionality in additional languages. See portal.facebook.com/usage for more information.
If you have HDMI-CEC enabled on your TV and on Portal TV, when you receive an incoming call, Portal TV will not turn on your TV or switch the input until you’ve answered the call. If you don’t have HDMI-CEC enabled or if your TV doesn’t support HDMI-CEC, when you’re receiving an incoming call you should first turn on your TV and switch to the correct input before answering a call.
To answer a call you can do things like:
When answering a call using voice commands, your camera will be off by default. Learn how to turn your camera on.
To end a call:
During a call you can do things like:
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*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Void where prohibited.
**$30 off Offer valid 1/30/20 through 2/17/20 on qualifying purchases at portal.facebook.com. Portal TV excluded from $30 off Offer. Limit 4 devices per transaction. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Subject to availability, quantities are limited. Savings automatically applied at checkout. Void where prohibited. Represents savings off of regular, non-promotional prices.
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