Over the next few months we are updating how your Portal’s home screen looks. Learn more about the new home screen.
This article applies to Portal TV
With Portal TV, you can make and receive calls to and from your Facebook friends and WhatsApp contacts. You can't call Messenger connections that don't have Facebook accounts.
Currently, Portal TV calls can only be received on Portal devices, on the Messenger app on mobile phones or tablets, on messenger.com or facebook.com, or on WhatsApp on mobile phones. Calling on messenger.com or facebook.com is only available using the browsers Chrome or Opera. In order to call a WhatsApp contact from your Portal TV, the contact must have WhatsApp open or in standby mode on their mobile phone.
You can also use voice commands to make a call:
You can set Portal voice assistant to respond to “Hey Facebook” or “Hey Portal.” Learn how to change your voice assistant settings. “Hey Portal” and "Hey Facebook" availability varies. Learn more about “Hey Portal” and "Hey Facebook" availability.
If you have HDMI-CEC enabled on your TV and on Portal TV, when you receive an incoming call, Portal TV will not turn on your TV or switch the input until you’ve answered the call. If you don’t have HDMI-CEC enabled or if your TV doesn’t support HDMI-CEC, when you’re receiving an incoming call you should first turn on your TV and switch to the correct input before answering a call.
When answering a call using voice commands on a CEC unavailable/disable device, your camera will be off by default. Learn how to turn your camera on.
To end a call:
To end a Messenger or WhatsApp call using voice commands say “Hey Portal, hang up.”
During a call you can do things like:
Get emails from Facebook about Portal and other Facebook hardware products.
Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.
*Offer valid July 24, 2021 (9:00 pm PST) – August 8, 2021 (11:59 pm PST). Limit 4 devices per transaction. Valid on qualifying purchases at portal.facebook.com. Subject to availability, quantities are limited. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash. Cannot be combined with other offers, discounts, bundles, or coupons. Facebook Technologies, LLC reserves the right to cancel or modify this offer at any time without notice. Void where prohibited.
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