Can other people using my Portal see and access my voice interactions and settings?

This article applies to Portaland Portal TV

Portal can be shared among multiple owners. If your Portal is shared and connected to your Facebook account, then all "Hey Portal" voice interactions and settings for that device will be accessible to you and the other owners whose Facebook accounts are connected to the same Portal. This means that other Facebook account owners with whom you share your Portal will be able to see, hear and delete your voice interactions. Those people will also be able to turn off storage of “Hey Portal” voice interactions. If an owner is removed from your Portal, that person will no longer be able to perform these actions. Learn more about how Portal works as a shared device.

“Hey Portal” availability varies. Learn more about “Hey Portal” availability.

Note: If your Portal is connected only to your WhatsApp account (and not to a Facebook account) or your voice interaction occurs during a WhatsApp call, your “Hey Portal” voice interactions are not stored or accessible.

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Last updated January 7, 2021
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“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

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†Extended Holiday Return Period: Products ordered November 16, 2020 through January 1, 2021 on are eligible to be returned through January 31, 2021. Return requests must be completed by end of day January 31, 2021 (local time) to be eligible. All other terms and conditions of our standard return terms apply.

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