Over the next few months we are updating how your Portal’s home screen looks. Learn more about the new home screen.
This article applies to Portal TV
Screen reader can be enabled at the start of set up and used throughout. After set up is complete, more accessibility options can be found in Settings under the Accessibility tab.
Your Portal TV may be mounted on top of your TV or placed on a flat surface underneath. Avoid placing your Portal TV directly on top of a speaker, too close to a speaker, directly on top of a sound bar or too close to a sound bar.
Your Portal TV is equipped with Dolby Atmos® sound, which requires Dolby Atmos® encoded streaming content and a compatible audio system to use.
Your Portal remote may require updating. This can take up to 5 minutes, depending on your connection. Make sure you don’t press any buttons or remove the batteries while the update is happening.
Learn more about what to do if you’re having trouble with your Portal TV remote.
Language selection will affect “Hey Portal”, "Hey Facebook" and other functionality.
You can set Portal voice assistant to respond to “Hey Facebook” or “Hey Portal.” Learn how to change your voice assistant settings. “Hey Portal” and "Hey Facebook" availability varies. Learn more about “Hey Portal” and "Hey Facebook" availability.
Follow the on-screen instructions to continue the setup process.
To finish setting up your Portal TV, follow the remaining on-screen instructions to complete setup. You can do things like add favorite contacts, see how Smart Camera works, display your Facebook photos, connect Alexa to your Portal TV and learn more about using Portal TV.
"Hey Portal," "Hey Facebook" and other functions are affected by language selection. Some features, including “Hey Portal,” "Hey Facebook", Facebook Watch, Facebook Gaming, Facebook Live and display settings aren't available when you set up your Portal with WhatsApp only or when a WhatsApp-only login exists on a shared device. See portal.facebook.com/usage for more information.
Get emails from Facebook about Portal and other Facebook hardware products.
“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.
*Portal and Portal TV Sale: Offer valid 5/27/21 (9:00 pm PST) – 6/26/21 (11:59 pm PST). Limit 4 devices per transaction. Valid on qualifying purchases at portal.facebook.com. Subject to availability, quantities are limited. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash. Cannot be combined with other offers, discounts, bundles, or coupons. Savings automatically applied at checkout. Facebook Technologies, LLC reserves the right to cancel or modify this offer at any time without notice. Void where prohibited.
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