How do I update the software on my Portal?

This article applies to:Portal+, Portal (Gen 1), Portal TV, Portal Mini, Portal

Your Portal software will update automatically when connected to Wi-Fi and turned on. In order to make sure your Portal software updates automatically:

  • Ensure your Portal is turned on and connected to Wi-Fi when leaving your Portal idle.
  • Allow your Portal to remain idle for up to 3 hours to ensure it updates to the latest software version.

Learn more about what to do if your Wi-Fi signal is weak.


Was this article helpful?

Last updated October 14, 2019
Share
Copy Link


Looking for something else?


Get emails from Facebook about Portal and other Facebook hardware products.

©2020 Facebook, Inc. or its affiliates. All rights reserved.

Screen images simulated. User experience may vary.

*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Void where prohibited.

**$30 off Offer valid 1/30/20 through 2/17/20 on qualifying purchases at portal.facebook.com. Portal TV excluded from $30 off Offer. Limit 4 devices per transaction. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Subject to availability, quantities are limited. Savings automatically applied at checkout. Void where prohibited. Represents savings off of regular, non-promotional prices.

Muppets © Disney 2020