What is Facebook Pay and why am I being offered to enter a PIN for Facebook Pay when buying a Portal?

This article applies to:Portal TV, Portal+, Portal Mini, Portal (Gen 1), Portal

You can use Facebook Pay to make seamless and secure payments on Facebook, Instagram, Messenger and WhatsApp. Facebook Pay is available today on Facebook and Messenger in the US.

When you make a purchase from portal.facebook.com using your Facebook account, you can save your preferred payment method with Facebook Pay to use in the future when making purchases, sending money or donating within the apps where Facebook Pay is available. Saving your preferred payment method with Facebook Pay prevents you from having to re-enter your payment information each time.

If you see your previously entered payment card or account information, this is because the information has been securely saved from a previous purchase on Facebook or Messenger.

For an additional level of control, when using Facebook Pay, you can set up a PIN that can be used when sending a payment. This PIN will be used for payments across apps where Facebook Pay is available. Learn how to set up a PIN for Facebook Pay.

You can learn more about Facebook Pay at pay.facebook.com and the Facebook Pay Help Center.

Note: When purchasing a Portal device, you can log in with your Facebook account or proceed as a Guest user.

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Last updated June 22, 2020
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“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

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