How do I turn the camera and microphone off on Portal?

This article applies to Portal

To mute or unmute the camera and microphone using the touchscreen during a call:

Tap the screen to expose the call menu.
Tap or to mute or unmute your camera or microphone.

To mute or unmute the camera and microphone on Portal and Portal Mini:

To turn off the camera or microphone, slide the switch on top of Portal’s frame all the way to the left. A red light lets you know the camera and microphone are both off.

To turn off just the camera, slide the switch on top of Portal’s frame into the middle position. You will see a shutter covering the camera’s lens when you’ve turned the camera off.

To mute or unmute the camera and microphone on Portal+ and Portal (Gen 1):

To turn the camera and microphone off on your Portal, press the circle button on top of your device. A red light on the front of your Portal will indicate when the microphone and camera are turned off.

You can also use the included camera cover to block your Portal camera when you're not using the camera.

Over the next few months we are updating how your Portal’s home screen looks. Learn more about the new home screen.

Last updated January 6, 2021

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How is Portal TV different from the other Portals?

Portal TV allows you to make video calls through your TV screen. The other Portals come with screens of different sizes and can be placed anywhere in your home.

Where is Portal available to purchase?

Portal is only sold in select countries.

How does calling work on Portal?

With Portal, you can make and receive calls to and from your Facebook friends, Messenger connections and WhatsApp contacts.

Looking for something else?

Get emails from Facebook about Portal and other Facebook hardware products.

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“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid April 17, 2021 (9:00 pm PST) – May 9, 2021 (11:59 pm PST). Limit 4 devices per transaction. Valid on qualifying purchases at portal.facebook.com. Subject to availability, quantities are limited. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash. Cannot be combined with other offers, discounts, bundles, or coupons. Facebook Technologies, LLC reserves the right to cancel or modify this offer at any time without notice. Void where prohibited.

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