How do I order a Portal?

This article applies to:Portal (Gen 1), Portal+, Portal, Portal TV, Portal Mini

“Hey Portal” availability varies. Learn more about “Hey Portal” availability.

To order a Portal:

  1. Go to
  2. Select a Portal. You may be asked to select the color you'd like for your Portal.
  3. Select Checkout.
  4. Add and confirm your address and select Continue to Payment.
  5. Add and confirm your billing information and select Place Order to complete your order.
  • If you’re ordering more than one Portal, you can ship each Portal to a different address within the same order. During Checkout, click next to Ship all items to the same address. Then you can enter a shipping address for each Portal you order.
  • If you have issues ordering a Portal, please contact Portal Support at for assistance.
  • If you are ordering a Portal TV, a high-speed HDMI cable is sold separately. You have the option to add a high-speed HDMI cable to your order during checkout for an additional fee.

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Last updated July 30, 2020
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“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.

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