How do I order a Portal?

This article applies to:Portal (Gen 1), Portal+, Portal, Portal TV, Portal Mini

To order a Portal from portal.facebook.com:

  1. Go to portal.facebook.com/cart/.
  2. Select a Portal. You may be asked to select the color you'd like for your Portal.
  3. Select Continue to Checkout.
  4. Add and confirm your address and select Continue to Payment.
  5. Add and confirm your billing information and select Place Order to complete your order.

Notes:

  • If you’re ordering more than one Portal, you can ship each Portal to a different address within the same order. During Checkout, click next to Ship all items to the same address. Then you can enter a shipping address for each Portal you order.
  • If you have issues ordering a Portal, please contact Portal Support at portal.facebook.com/help for assistance.
  • If you are ordering a Portal TV, a high-speed HDMI cable is sold separately. You have the option to add a high-speed HDMI cable to your order during checkout for an additional fee.

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Last updated November 4, 2019
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©2019 Facebook, Inc. or its affiliates. All rights reserved.

Screen images simulated. User experience may vary.

*Offer valid 12/13/19 through 12/24/19 on qualifying purchases at portal.facebook.com. Limit 4 devices per transaction. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Subject to availability, quantities are limited. Savings automatically applied at checkout. Void where prohibited.

**Valid on orders with a delivery address located in the continental United States (excluding freight forwarders and P.O. Boxes). Subject to product availability. Delivery may be delayed for certain products. The estimated delivery date for each product is provided at checkout prior to purchase.

Products ordered November 21, 2019 through January 1, 2020 on portal.facebook.com are eligible to be returned through January 31, 2020. Return requests must be completed by end of day January 31, 2020 (local time) to be eligible. All other terms and conditions of our standard return terms apply.

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