How do I order a Portal?

This article applies to:Portal (Gen 1), Portal+, Portal, Portal TV, Portal Mini

To order a Portal from portal.facebook.com:

  1. Go to portal.facebook.com/cart/.
  2. Select a Portal. You may be asked to select the color you'd like for your Portal.
  3. Select Continue to Checkout.
  4. Add and confirm your address and select Continue to Payment.
  5. Add and confirm your billing information and select Place Order to complete your order.

Notes:

  • If you’re ordering more than one Portal, you can ship each Portal to a different address within the same order. During Checkout, click next to Ship all items to the same address. Then you can enter a shipping address for each Portal you order.
  • If you have issues ordering a Portal, please contact Portal Support at portal.facebook.com/help for assistance.
  • If you are ordering a Portal TV, a high-speed HDMI cable is sold separately. You have the option to add a high-speed HDMI cable to your order during checkout for an additional fee.

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Last updated February 7, 2020
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*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Void where prohibited.

**$30 off Offer valid 1/30/20 through 2/17/20 on qualifying purchases at portal.facebook.com. Portal TV excluded from $30 off Offer. Limit 4 devices per transaction. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Subject to availability, quantities are limited. Savings automatically applied at checkout. Void where prohibited. Represents savings off of regular, non-promotional prices.

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