How do I put my Portal Go in low power mode?

When you turn on low power mode, the device will reboot and enter a low-power state where all functions not associated with the battery charging process, including the screen, will be shut down or set to their lowest power-consuming mode. Nothing will display on the screen in this mode.

To turn on low power mode:

  1. Place your Portal Go on your charging dock.
  2. Press the privacy button on the top of your Portal Go to turn off your camera and mic. You’ll see a red light when the camera and mic are turned off.
  3. Press the power button for three seconds.
  4. An error dialog will appear. Press the error dialog box for five seconds.
  5. When the Low Power Mode dialogue box appears, tap Turn On.

To turn off low power mode:

  1. Hold the power button on the back of your device until it reboots.

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Last updated October 28, 2021
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