This article applies to Portaland Portal TV
When Portal hears the wake word, “Hey Portal,” it will start to record your voice interaction and create a computer-generated transcription of the recording. Like other voice assistants, when Portal is activated, it will also pick up other sounds in the immediate area beyond just the voice command - this may include ambient noise or nearby background conversations.
A voice command is something you ask Portal to do, such as “Hey Portal, call Mom” or “Hey Portal, what’s the weather today?” Ambient noise or background conversation is any conversation or noise that happens in the background when you say a voice command that gets picked up by Portal. And a “false wake” recording is when Portal mistakenly hears the wake word and starts to record. When Portal is recording, you’ll see a visual confirmation at the bottom of the screen. As Portal improves over time, it will get better at identifying and reducing the number of “false wakes,” so you can have a better “Hey Portal” experience.
“Hey Portal” availability varies. Learn more about “Hey Portal” availability.
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“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.
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†Extended Holiday Return Period: Products ordered November 16, 2020 through January 1, 2021 on portal.facebook.com are eligible to be returned through January 31, 2021. Return requests must be completed by end of day January 31, 2021 (local time) to be eligible. All other terms and conditions of our standard return terms apply.
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