How do I enable Alexa on my Portal?

This article applies to Portal

See Portal TV article  

Over the next few months, we are updating your Portal’s home screen and settings. Some steps will be different if your Portal has the new home screen.

To use Alexa on your Portal, you must connect an Amazon Alexa account to your Portal. You can connect to Alexa during the setup of your Portal, or from Settings.

To connect Alexa:

  1. From Apps orHome, tap Settings .
  2. Tap Assistants.
  3. Tap Amazon Alexa and tap Connect.
  4. Go to amazon.com/code on your computer or mobile device and enter the code on your Portal's screen.

To deregister Alexa:

  1. From Apps orHome, tap Settings .
  2. Tap Assistants.
  3. Tap Amazon Alexa, then tap Settings.
  4. Tap Device Options.
  5. Tap Deregister.
  6. Tap Yes.

Learn more about using voice interactions on your Portal.

Notes:
  • The Alexa account connected to Portal isn't linked to a particular Portal account. If one of multiple Portal accounts is removed from your Portal, the Alexa app will remain connected on the device.
  • You can also disconnect Alexa by using the Alexa app. Visit the Alexa website to learn more.

Over the next few months we are updating how your Portal’s home screen looks. Learn more about the new home screen.


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Last updated April 6, 2021
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