How do I enable Alexa on my Portal?

This article applies to Portal

See Portal TV article  

To use Alexa on your Portal, you must connect an Amazon Alexa account to your Portal. You can connect to Alexa during the setup of your Portal, or from Settings.

Connecting to Alexa adds an Alexa Discovery shortcut to your Apps. Tap the shortcut to access Alexa features and settings.

Connect Alexa

  1. From Apps, tap Settings .
  2. Tap Assistants.
  3. Tap Amazon Alexa and tap Connect.
  4. Go to amazon.com/code on your computer or mobile device and enter the code on your Portal's screen.

Deregister Alexa and remove Alexa Discovery

  1. From Apps, tap Settings .
  2. Tap Assistants.
  3. Tap Amazon Alexa, then tap Settings.
  4. Tap Device Options.
  5. Tap Deregister.
  6. Tap Yes.

Learn more about using voice interactions on your Portal.

Notes:
  • The Alexa account connected to Portal isn't linked to a particular Portal account. If one of multiple Portal accounts is removed from your Portal, the Alexa app will remain connected on the device.
  • You can also disconnect Alexa by using the Alexa app. Visit the Alexa website to learn more.


Was this article helpful?

Last updated November 23, 2021
Share
Copy Link


Looking for something else?


Get emails from Facebook about Portal and other Facebook hardware products.

Sign Me Up

Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 30, 2021 (12:00 am PT) – January 2, 2022 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at http://portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons; provided, however, a valid discount code received through the Portal Referral Program may be combined with this offer pursuant to the Program's terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on portal.facebook.com are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

©2021 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.