How does my Portal Go battery work?

This article only applies to Portal Go.

You can check how much battery life you have left by looking at the battery icon. This can be found in the bottom left corner of the home screen and the top right corner in the app screen. Your battery icon will change color as the charge decreases:

  1. Green: more than 60% charged
  2. Yellow: less than 60% charged
  3. Red: less than 20% charged

Your Portal will notify you when the battery is less than 15% and 5%.

Keep your Portal Go docked when you’re not using it to make sure your battery stays charged.

  • Always use the official Portal Go charger with your device.
  • Excessive heat can damage your Portal Go, so make sure to place your Portal away from areas that may get very hot, such as near cooking surfaces or in direct sunlight. If your device is overheating, you’ll receive a notification. When this happens, stop using it and let the device cool down before continuing to use it.

Was this article helpful?

Last updated October 19, 2021
Copy Link

Looking for something else?

Get emails from Facebook about Portal and other Facebook hardware products.

Sign Me Up

Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 30, 2021 (12:00 am PT) – January 2, 2022 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons; provided, however, a valid discount code received through the Portal Referral Program may be combined with this offer pursuant to the Program's terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

©2021 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of, Inc. or its affiliates. Other names and brands may be claimed as the property of others.