How do I give a Portal as a gift?

This article applies to Portaland Portal TV

You can choose items from portal.facebook.com to send to someone else as a gift. Gift orders allow you to include a digital gift message and hide any pricing from the packaging. Gift messages will be sent via email to the recipient once the order has been delivered or on a specific date.

Send a Gift

  1. Add an item to your cart on portal.facebook.com, then proceed to checkout.
  2. On the Shipping page, click This is a gift.
  3. If you want to send a personalized gift message, enter the recipient’s email address and your personalized gift message. The message will be sent once the gift is delivered.
    • You can also send the gift message to yourself. This allows you to send the message to the recipient whenever you’d like.

Return a Gift

All items purchased from the Portal store, including items received as a gift, are eligible for free returns within 30 days of delivery. Keep in mind, as the gift sender you’ll need to start the return process. Additionally, any refunds for gifts will go back to you, not the gift recipient.

If you need additional help sending your gift, please contact customer support.


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Last updated November 1, 2021
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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 30, 2021 (12:00 am PT) – January 2, 2022 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at http://portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons; provided, however, a valid discount code received through the Portal Referral Program may be combined with this offer pursuant to the Program's terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on portal.facebook.com are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

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