How do I use the web browser on my Portal?

This article applies to Portal

With the Browser app on Portal, you can access websites with regular or incognito browsing, save bookmarks, adjust browser settings, and pin select websites to your Portal's Home for direct access.

Keep in mind, we don't support camera and microphone access for video chatting websites on the browser.


To browse websites on Portal:

  1. From Apps, tap Browser.
  2. Tap the Address Bar.
  3. Use the on-screen keyboard to search or enter a website address.
  4. Tap the screen to view the status bar and exit the web browser.

To browse in incognito mode:

  1. From Apps, tap Browser.
  2. At the top right of your browser window, tap More and then tap New incognito tab.

To view the desktop version of a website:

  1. From Apps, tap Browser.
  2. Navigate to a website.
  3. At the top right of your browser window, tap More and then tap Desktop site.
  • Desktop format may not be available or functional for all websites.
  • Learn about setting a passcode to keep your Portal safe when it's not in use.
  • Pages you view in incognito tabs won't appear in your browser's history, cookies or search history after the tabs have been closed, but are not hidden from your internet service provider or the sites you visit.

Settings and Tips

To add a website to your Apps:

  1. From Apps, tap Apps .
  2. At the top of the screen, tap the Websites tab.
  3. Tap the website you'd like to pin to your Portal's Home.

To go back or return to Home from a full-screen video:

  1. While in full-screen, use a dragging gesture from the top of your Portal screen downward.
  2. Tap the Back or Home button from the drop-down menu.

To change your Browser settings:

  1. From Apps, tap Browser.
  2. At the top right of your browser window, tap More and then tap Settings.

From Settings you can control the following in-browser settings:

  • Your default search engine
  • Password settings
  • Notification settings
  • Your startup page
  • Privacy settings
  • Accessibility settings
  • Site settings
  • Language settings

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Last updated July 13, 2021
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