This article applies to:Portal (Gen 1), Portal+, Portal Mini, Portal
Resetting your Portal will set the device to its original factory settings and will disconnect any accounts, erase any preferences, local device data and or settings you've set on the device.
To perform a factory reset on your Portal using the touchscreen:
To manually perform a factory reset on your Portal or Portal Mini:
You will get an on-screen notification that your Portal will factory reset in 10 seconds.
To manually perform a factory reset on your Portal+ or Portal (Gen 1):
©2020 Facebook, Inc. or its affiliates. All rights reserved.
Screen images simulated. User experience may vary.
*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Void where prohibited.