Does Portal have parental controls?

This article applies to Portaland Portal TV

While Portal is designed to help families connect, it’s not a children's device and should not be used without parental supervision.

To limit access on Portal, you can:

  • Turn on household mode so you can limit which contacts and apps people in your home can access on Portal.
  • Set up passcodes for your device. You can set a 4-digit Profile Passcode that can be used to switch profiles or authenticate yourself for certain actions on Portal. Profile Passocdes are required if you enable household mode. People with profiles can also set a Screen Lock Passcode to limit access to a device after the screen times out.

You must have an active Facebook or WhatsApp account and therefore be 13 years of age or older to create a Portal profile.

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Last updated November 19, 2021
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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 30, 2021 (12:00 am PT) – January 2, 2022 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons; provided, however, a valid discount code received through the Portal Referral Program may be combined with this offer pursuant to the Program's terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

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