How does “Hey Portal” work?

This article applies to:Portal+, Portal, Portal TV, Portal (Gen 1), Portal Mini

“Hey Portal” is a wake word that lets you use your Portal hands-free. If available to you, simply say “Hey Portal” when you want Portal to start a video call, check the weather or respond to other commands. Portal activates when it hears “Hey Portal” and gives you a visual confirmation at the bottom of the screen. When your Portal hears the wake word, it will start to record your voice interaction and send it to Facebook servers in real-time to respond to your request. When you turn Portal’s microphone off, Portal won’t listen for the wake word, and voice control will be disabled.

Currently, “Hey Portal” is only available in English (US/Canada), and will be disabled if you select any language other than English (US/Canada) as your preferred language on your Portal. Learn more about “Hey Portal” availability.

Due to a higher than normal volume of contacts, our support options may be limited. We appreciate your patience during this time.


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Last updated October 15, 2019
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