Does Portal record all of my conversations? How do I know when Portal is recording?

This article applies to:Portal Mini, Portal+, Portal TV, Portal (Gen 1), Portal

Portal only makes a recording when it hears the wake word, “Hey Portal.” When Portal activates you will see a visual confirmation at the bottom of the screen. Additionally, you can have Portal play a beginning and ending sound when it processes a "Hey Portal" voice interaction. You can turn this on in Portal Settings > Privacy.

Currently, “Hey Portal” is only available in English (US/Canada), and will be disabled if you select any language other than English (US/Canada) as your preferred language on your Portal. Learn more about “Hey Portal” availability.

Due to a higher than normal volume of contacts, our support options may be limited. We appreciate your patience during this time.


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Last updated October 15, 2019
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