How do I control the camera during a call on my Portal TV?

This article applies to Portal TV  

See Portal article  

During a call you can move around the room and talk freely while Portal TV’s Smart Camera and Smart Sound adjust to keep you audible and in the frame. You can also adjust your camera to focus on one individual (Spotlight) or turn your smart camera off during a call.

To turn on Spotlight during a call:

  1. Press Select to expose the call menu.
  2. Use the Portal TV remote navigation to choose the person you’d like to focus on in the call. When a white rectangle appears over their face, press select. The rectangle will turn green and you will see a notification on your Portal TV display letting you know that Spotlight is on.

To turn Spotlight off during a call:

Use your Portal TV remote to navigate to and select on your Portal TV display. You will see a notification on your Portal TV display letting you know that Spotlight is off.

To control your camera’s self view during a call:

  1. Press Select to expose the menu options.
  2. Press up to navigate to your self view.
  3. You can switch your display view by selecting .

To turn your Smart Camera on or off during a call:

  1. Select your self view and select to maximize.
  2. Press to hide call controls or wait for them to disappear.
  3. Hold Select to turn the Smart Camera on or off.
Note: When Smart Camera is off, the camera will zoom out to the widest position and lock in place.

Was this article helpful?

Last updated December 8, 2020
Share
Copy Link


Looking for something else?


Get emails from Facebook about Portal and other Facebook hardware products.

Sign Me Up

Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 30, 2021 (12:00 am PT) – January 2, 2022 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at http://portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons; provided, however, a valid discount code received through the Portal Referral Program may be combined with this offer pursuant to the Program's terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on portal.facebook.com are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

©2021 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.