How do I use Workplace on Portal?

This article applies to Portal

Workplace is supported on Portal, Portal+ and Portal Mini. Workplace isn’t supported on Portal TV.

Workplace can be used on Portal to do things like call coworkers and receive screen shares during a call. You can create a Workplace account that is separate from your personal Facebook account. Only one Workplace account can be linked to Portal at any time. You can download Workplace to your Portal from Apps.

To start using Workplace on Portal:

From Home, tap to open the Workplace app.
Tap Connect Workplace. Go to workplace.com/device in a different browser and enter the on-screen code.
On your Portal, follow the on-screen instructions.
Set a 4-digit PIN. You will need to enter your PIN before you answer calls.
Tap Get Started.

You can go live with Portal when you have downloaded the Workplace Live app and confirmed your device via workplace.com/device.

Workplace on Portal supports group calls for up to 7 people.

To go live with Portal on Workplace:

Open the Workplace Live app.
Select your audience from a Workplace group or the entire organization.
When you have selected your audience, click Start Live Video.

For more information about using Workplace on Portal, go to the Workplace Help Center.

If don't have a Workplace account, learn how to join Workplace.

Last updated August 28, 2020

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How is Portal TV different from the other Portals?

Portal TV allows you to make video calls through your TV screen. The other Portals come with screens of different sizes and can be placed anywhere in your home.

Where is Portal available to purchase?

Portal is only sold in select countries.

How does calling work on Portal?

With Portal, you can make and receive calls to and from your Facebook friends, Messenger connections and WhatsApp contacts.

Looking for something else?

Get emails from Facebook about Portal and other Facebook hardware products.

“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

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