How do I use Workplace on Portal?

This article applies to Portal

Workplace is supported on Portal, Portal+ and Portal Mini. Workplace isn’t supported on Portal TV.

Workplace can be used on Portal to do things like call coworkers and receive screen shares during a call. You can create a Workplace account that is separate from your personal Facebook account. Only one Workplace account can be linked to Portal at any time. You can download Workplace to your Portal from Apps.

To start using Workplace on Portal:

  1. From Home, tap to open the Workplace app.
  2. Tap Connect Workplace. Go to workplace.com/device in a different browser and enter the on-screen code.
  3. On your Portal, follow the on-screen instructions.
  4. Set a 4-digit PIN. You will need to enter your PIN before you answer calls.
  5. Tap Get Started.

You can go live with Portal when you have downloaded the Workplace Live app and confirmed your device via workplace.com/device.

Workplace on Portal supports group calls for up to 7 people.

To go live with Portal on Workplace:

  1. Open the Workplace Live app.
  2. Select your audience from a Workplace group or the entire organization.
  3. When you have selected your audience, click Start Live Video.

For more information about using Workplace on Portal, go to the Workplace Help Center.

If don't have a Workplace account, learn how to join Workplace.


Was this article helpful?

Last updated December 7, 2020
Share
Copy Link


Looking for something else?


Get emails from Facebook about Portal and other Facebook hardware products.

Sign Me Up

Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Offer valid November 30, 2021 (12:00 am PT) – January 2, 2022 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at http://portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons; provided, however, a valid discount code received through the Portal Referral Program may be combined with this offer pursuant to the Program's terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.

Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on portal.facebook.com are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.

©2021 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.