Who can I call or receive calls from on Portal?

This article applies to:Portal (Gen 1), Portal+, Portal Mini, Portal TV, Portal

Making calls on Portal:

On Portal you can call the Facebook friends, Messenger connections and WhatsApp contacts of any accounts linked to your Portal. While Portal is only sold in select countries, you can use your Portal to call friends located in any country where the Messenger app or WhatsApp are supported.

Receiving calls on Portal:

Currently, Portal calls can only be received from other Portal devices, from WhatsApp on mobile devices, from the Messenger app on mobile devices or tablets, from messenger.com or from facebook.com. Portal can’t be called from Messenger Kids accounts or the Messenger Lite app.

Your Portal contacts:

Your Portal contacts are the Facebook friends, Messenger connections and WhatsApp contacts of all accounts linked to your Portal. If you share a Portal with others, all accounts that have been linked to your Portal will share contacts on Portal. Anyone who shares your Portal will have access to the contacts on the device and will be able to make and answer calls.

Viewing your Portal contacts:

From Home on your Portal, tap Contacts. From there, you can browse by Suggested contacts, Recent contacts or contacts by account type.

Due to a higher than normal volume of contacts, our support options may be limited. We appreciate your patience during this time.

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Last updated November 21, 2019
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