Do you share my 'Hey Portal' voice requests with anyone else?

This article applies to:Portal (Gen 1), Portal Mini, Portal+, Portal TV, Portal

Some third party apps or services on Portal, like Spotify, will respond to your “Hey Portal” voice commands. In order for this to work, Portal sends a text version of your “Hey Portal” voice command to the third party providing that app or service.

We also may share “Hey Portal” voice interactions with a third party if the law requires us to do so. For more details, see the Facebook Data Policy.

Currently, “Hey Portal” is only available in English (US/Canada), and will be disabled if you select any language other than English (US/Canada) as your preferred language on your Portal. Learn more about “Hey Portal” availability.

Due to a higher than normal volume of contacts, our support options may be limited. We appreciate your patience during this time.

Was this article helpful?

Last updated March 16, 2020
Copy Link

Looking for something else?

Get emails from Facebook about Portal and other Facebook hardware products.

©2020 Facebook, Inc. or its affiliates. All rights reserved.

Screen images simulated. User experience may vary.

*Represents savings off of regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Void where prohibited.