Do you share my 'Hey Portal' voice requests with anyone else?

This article applies to Portaland Portal TV

Some third party apps or services on Portal, like Spotify, will respond to your “Hey Portal” voice commands. In order for this to work, Portal sends a text version of your “Hey Portal” voice command to the third party providing that app or service.

If your “Hey Portal” voice interactions are stored, we may also share them with a team of vetted, trained transcription vendors and select Facebook employees who assist in reviewing “Hey Portal” voice interactions so that we can more accurately respond to your voice commands.

We also may share “Hey Portal” voice interactions with a third party if the law requires us to do so. For more details, see the Facebook Data Policy.

“Hey Portal” availability varies. Learn more about “Hey Portal” availability.

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Last updated January 8, 2021
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“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

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†Extended Holiday Return Period: Products ordered November 16, 2020 through January 1, 2021 on are eligible to be returned through January 31, 2021. Return requests must be completed by end of day January 31, 2021 (local time) to be eligible. All other terms and conditions of our standard return terms apply.

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