When Portal hears the wake word, “Hey Portal,” it will start to record your voice interaction and create a computer-generated transcription of the recording.
“Hey Portal” works independently from other voice services such as Amazon Alexa.
Stored “Hey Portal” voice interactions are kept on Facebook servers for up to 3 years. We delete “false wakes” within 90 days of detection.
If your Portal is shared, then all 'Hey Portal' voice interactions and settings for that device will be accessible to you and the other owners.
Some third party apps or services on Portal, like Spotify, will respond to your “Hey Portal” voice commands.
We have a team of vetted, trained transcription vendors and select Facebook employees who assist in reviewing “Hey Portal” voice interactions.
We use both machine processes and human reviewers to train our voice services so that we can more accurately respond to your voice commands.
“Hey Portal” voice interactions are used in a few different ways.
Portal only makes a recording when it hears the wake word, “Hey Portal.”
Recordings and transcripts of Portal voice commands will appear in each linked account's Activity Log, where they can be accessed, managed and deleted...
You can connect to Alexa during the initial setup of your Portal TV, or from the Settings menu.
Basic features and functionality on Portal can be controlled by saying “Hey Portal” and making a command. Portal also has Amazon Alexa built in for additional voice interactions.
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*Offer valid 12/13/19 through 12/24/19 on qualifying purchases at portal.facebook.com. Limit 4 devices per transaction. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Subject to availability, quantities are limited. Savings automatically applied at checkout. Void where prohibited.
**Valid on orders with a delivery address located in the continental United States (excluding freight forwarders and P.O. Boxes). Subject to product availability. Delivery may be delayed for certain products. The estimated delivery date for each product is provided at checkout prior to purchase.
Products ordered November 21, 2019 through January 1, 2020 on portal.facebook.com are eligible to be returned through January 31, 2020. Return requests must be completed by end of day January 31, 2020 (local time) to be eligible. All other terms and conditions of our standard return terms apply.
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