You can ask Portal to help with calling, music, setting timers or alarms, weather and more.
When Portal hears the wake word, Hey Portal, it will start to record your voice interaction and create a computer-generated transcription of the recording.
“Hey Portal” works independently from other voice services such as Amazon Alexa.
Stored “Hey Portal” voice interactions are kept on Facebook servers for up to 3 years. We delete “false wakes” within 90 days of detection.
If your Portal is shared, then all 'Hey Portal' voice interactions and settings for that device will be accessible to you and the other owners.
Some third party apps or services on Portal, like Spotify, will respond to your “Hey Portal” voice commands.
We have a team of vetted, trained transcription vendors and select Facebook employees who assist in reviewing “Hey Portal” voice interactions.
We use both machine processes and human reviewers to train our voice services so that we can more accurately respond to your voice commands.
“Hey Portal” voice interactions are used in a few different ways.
Portal only makes a recording when it hears the wake word, “Hey Portal.”
Hey Portal and Hey Facebook are wake words that lets you use Portal hands-free.
Recordings and transcripts of Portal voice commands will appear in each linked account's Activity Log, where they can be accessed, managed and deleted...
You can connect to Alexa during the initial setup of your Portal TV, or from the Settings menu.
Basic features and functionality on Portal can be controlled by saying “Hey Portal” and making a command. Portal also has Amazon Alexa built in for additional voice interactions.
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Portal voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.
*Offer valid November 18, 2021 (9:00 pm PT) – November 29, 2021 (11:59 pm PT). Limit 4 devices per transaction. Valid on qualifying purchases at portal.facebook.com, while supplies last. Product availability varies: some items may not be in stock. No rainchecks offered. Not valid on prior orders or purchases. Offer is non-transferable and not valid for cash or cash equivalent. Cannot be combined with other offers, discounts, bundles, or coupons; provided, however, a valid discount code received through the Portal Referral Program may be combined with this offer pursuant to the Program’s terms. Savings automatically applied at checkout. Offer may be cancelled or modified at any time without notice. Void where prohibited.
† Extended Holiday Return Period: Products ordered November 15, 2021 through January 2, 2022 on portal.facebook.com are eligible to be returned within sixty (60) days from the date of your receipt of the Products. Return requests must be completed by end of day January 31, 2022 (local time) to be eligible. Standard return terms set forth above otherwise apply.
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