This article applies to:Portal+, Portal (Gen 1), Portal, Portal Mini
If your Portal's touch screen isn't working as expected during setup, accessibility options may have been turned on by mistake. If you're seeing a green rectangle on your Portal's screen or Portal is reading text out loud to you during setup, accessibility options have been turned on.
If accessibility options aren't turned on, try unplugging your Portal and plugging it back in again. If you continue to experience issues with your Portal's touch screen, please contact Portal Support at portal.facebook.com/help for assistance.
“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless Internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.
*Represents savings off regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.
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