How do I update the software on my Portal?

This article applies to Portaland Portal TV

Your Portal software will update automatically when connected to Wi-Fi and turned on. You can also manually update the software on your Portal in Settings.

To manually update the software on your Portal, Portal+ or Portal Mini:

  1. From Home, tap to open Settings.
  2. Tap About.
  3. Tap Check for updates.
Note: If an update is required, your Portal will automatically start downloading the new software. You will be prompted to restart your Portal once the download is complete. If your Portal's software is up to date, tap Done.

To update the software on your Portal TV:

  1. From Home, select Settings.
  2. Select About.
  3. Select Check for updates.
Note: If an update is required, your Portal will automatically start downloading the new software. You will be prompted to restart your Portal once the download is complete. If your Portal's software is up to date, select Back.

In order to make sure that your Portal software updates automatically:

  • Ensure that your Portal is turned on and connected to Wi-Fi when leaving your Portal idle.
  • Allow your Portal to remain idle for up to one hour to ensure that it updates to the latest software version.

Learn more about what to do if your Wi-Fi signal is weak.


Was this article helpful?

Last updated 10 September 2020
Share
Copy Link


Looking for something else?


Receive emails from Facebook about Portal and other Facebook hardware products.

“Hey Portal” voice command availability varies. Learn more. Screen images simulated. User experience may vary. Requires wireless Internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply.

*Represents savings off regular, non-promotional prices. Both products must be purchased on same receipt to qualify. Valid on qualifying purchases at portal.facebook.com. Not valid on prior purchases and non-transferable. Not valid for cash or cash equivalent. Valid on in-stock products only. Offer may be cancelled or modified at any time without notice. Void where prohibited.

©2020 Facebook, Inc. or its affiliates. All rights reserved. Facebook, Portal from Facebook and the Facebook logo are trademarks of Facebook, Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other names and brands may be claimed as the property of others.